Annul a bill and make a creditnote

Your tenant has received an incorrect bill and you need to make a change to the amount, remove an item or add an item. You can also choose to send a credit note for the entire bill.

Step-by-step on how to update a bill or send a credit note:

1. Go to the lease

2. Go to Transactions in the side menu

3. Click the three dots (···) next to the bill

4. Click Cancel bill

Send credit note

Select Only issue a credit note and click Cancel bill

Your tenant has now received a credit note for the entire bill.

Send new bill

Select Send new bill

You have 3 options:

1. Edit the lines you want to correct

2. Edit and then select Remove item to remove a line from the bill

3. Add line

Then click Send new bill

The tenant will receive a credit note on the old bill, and receive the new bill that you just changed.