Proper has made paying your subscriptions as easy and convenient as possible. Instead of paying a manual invoice every month, we will simply deduct our administration fees and any potential charges (e.g. notice letter fees) directly from payments from your tenants.
Every month you will receive an e-mail with the link to the invoice, where you can see exactly what has been deducted. The e-mail looks like the following:
You can also always find past invoices on the platform under Settings and Billing.
Furthermore, you can find the corresponding payments always under Payments and then under Payouts. The payouts where fees have been deducted are shown in the overview as well as if you click into the payout. From there you have direct access to the invoice as well.
If you want to see the fees for more than the last 90 days, you can download the payout reconciliation report.
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