Rent collection with Proper is a breeze thanks to our automated systems.
When you use Proper, your tenants will automatically get updated through email when their rent payments are coming up.
Regardless if you charge once a month, every quarter, or once a year, your tenant will get this payment overview 10 banking days before the payment due date.
Remember! All of your tenants will get a unique bank account to pay to that is connected only to their lease. This is the backbone of Proper and how we ensure that payments are connected to the right tenant.
In the payment overview, the bank details will appear below the bill. If you've chosen to let your tenants pay using Betalingsservice, the information will appear at the very bottom of the payment overview.
If your tenant has a balance - whether positive or negative - the amount will automatically be added to or deducted from the next bill.
In the overview, you'll be able to see all transactions and the exact amount the tenant has paid on the specific date.
If you use our Visma E-conomic integration, all bills and payments will automatically be registered in E-conomic, where the only thing you need to do is the bookkeeping.
As a default, tenants do not receive an invoice with their payment overview, but it is possible to connect to each tenant - if you for example have commercial leases as a part of your portfolio.
If your tenants receive an invoice it will be attached at as a .pdf file at the bottom of the payment overview email. You can always find this attached in the correspondence in Proper Talk or under Documents on the respective tenant. If you annul a bill with an invoice, the tenant will automatically receive a credit note.