A tenant's balance will be negative if they have not paid the full amount they have been charged.
Under Transactions, you can see exactly what a tenant has been charged on a specific date and how much they paid. If you wish to see the details on a specific bill, you can click on it to open the details.
If a tenant's balance is negative, they will receive a payment reminder 2 days after the payment date. If a tenant has a negative balance above 50,00 DKK, they will receive a default notice on the 5th day after the payment date.
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